This is a story that will make you realize the importance of not judging a book by its over because who knows what might turn up. This customer at a luxury shop was ill-treated and it made the shop miss out on a lot of money.
“I’m in Woodfield and made my mind up that I’m going to buy a luxury watch (finally). So I walk into a Very high-end watch dealer to buy one. I’m an easy sell; I already know what I want. The MOMENT I walk into the store, the gentleman sees me and has “eyes” with the other salesman and customer that are in store. I’m wearing a cutoff shirt, shorts, tattoos and I’m “young.”
The THREE salesman and ONE customer are in business suits or better. The salesman says “I’m afraid were available by appointment only, I’m going to have to ask you to leave.” HE DIDN”T EVEN ASK ME TO BOOK AN APPOINTMENT. Just to leave. There are three sales people??
I pulled out my business card and handed it to him. I direct his eyes to where it says GENERAL MANAGER OF ****, And I politely tell him: “okay! I’m going to buy my $3,000 watch online now. Have a great day.”
TWO OF THE SALES PEOPLE LITERALLY CHASED ME OUT TO MY CAR TO COME BACK IN AND BUY. Like… BYEEEE
Sorry that not everyone walks around in tuxedos? And I KNOW you would have made at least 10% commission on that sale.”
You know what they say; ‘Don’t judge a book by its cover’. Share this if you agree.